.support-widget-root{--sw-accent: #1d4ed8;--sw-bg: #ffffff;--sw-text: #111827;--sw-radius: 12px;font-family:var( --sw-font, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif );color:var(--sw-text)}.sw-launcher{position:fixed;bottom:24px;display:inline-flex;align-items:center;gap:8px;padding:12px 18px;border-radius:999px;background:var(--sw-accent);color:#fff;border:none;cursor:pointer;box-shadow:0 4px 14px #00000026;font-weight:500;z-index:2147483000}.sw-launcher--bottom-right{right:24px}.sw-launcher--bottom-left{left:24px}.sw-launcher__icon{width:20px;height:20px}.sw-launcher__badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;border-radius:999px;background:#ef4444;color:#fff;font-size:12px;display:inline-flex;align-items:center;justify-content:center;padding:0 6px}.sw-panel{position:fixed;bottom:90px;width:380px;max-height:calc(100vh - 120px);background:var(--sw-bg);border-radius:var(--sw-radius);box-shadow:0 12px 40px #0000002e;display:flex;flex-direction:column;transform:translateY(20px);opacity:0;pointer-events:none;transition:transform .18s ease,opacity .18s ease;z-index:2147483001}.sw-panel--bottom-right{right:24px}.sw-panel--bottom-left{left:24px}.sw-panel.is-open{transform:translateY(0);opacity:1;pointer-events:auto}.sw-panel__header{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;border-bottom:1px solid #e5e7eb;font-weight:600}.sw-panel__close{background:transparent;border:none;cursor:pointer;color:inherit;display:inline-flex;align-items:center;justify-content:center}.sw-panel__body{flex:1;overflow-y:auto;display:flex;flex-direction:column}.sw-prechat{padding:16px;display:flex;flex-direction:column;gap:10px}.sw-prechat__intro{margin:0;font-size:14px;color:var(--sw-text)}.sw-input{padding:10px 12px;border:1px solid #d1d5db;border-radius:8px;font-size:14px}.sw-button{padding:10px 14px;border-radius:8px;border:none;cursor:pointer;font-size:14px;font-weight:500}.sw-button--primary{background:var(--sw-accent);color:#fff}.sw-button:disabled{opacity:.5;cursor:not-allowed}.sw-message-list{flex:1;overflow-y:auto;padding:12px 16px;display:flex;flex-direction:column;gap:8px}.sw-empty{margin:auto 0;padding:24px 8px;text-align:center}.sw-empty__title{margin:0 0 6px;font-size:15px;font-weight:600;color:var(--sw-text)}.sw-empty__hint{margin:0;font-size:13px;line-height:1.4;color:#6b7280}.sw-message{max-width:85%;padding:10px 12px;border-radius:12px;font-size:14px;line-height:1.4}.sw-message--customer{align-self:flex-end;background:#e0e7ff;border-bottom-right-radius:4px}.sw-message--agent{align-self:flex-start;background:#f3f4f6;border-bottom-left-radius:4px}.sw-message--system{align-self:center;font-size:12px;color:#6b7280}.sw-message__body{white-space:pre-wrap;word-wrap:break-word}.sw-typing{display:inline-flex;gap:4px;padding:8px 0}.sw-typing span{width:8px;height:8px;border-radius:50%;background:#9ca3af;animation:sw-typing-bounce 1.2s infinite ease-in-out}.sw-typing span:nth-child(2){animation-delay:.15s}.sw-typing span:nth-child(3){animation-delay:.3s}@keyframes sw-typing-bounce{0%,60%,to{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}.sw-composer{display:flex;flex-direction:column;gap:8px;padding:12px 16px;border-top:1px solid #e5e7eb}.sw-composer__row{display:flex;gap:8px;align-items:flex-start}.sw-composer__attachments{display:flex;flex-wrap:wrap;gap:6px}.sw-button--icon{background:transparent;color:inherit;padding:6px;display:inline-flex;align-items:center;justify-content:center;border:1px solid #d1d5db}.sw-button--icon:hover:not(:disabled){background:#f3f4f6}.sw-chip{display:inline-flex;align-items:center;gap:6px;max-width:100%;padding:4px 8px;border-radius:999px;background:#f3f4f6;border:1px solid #e5e7eb;font-size:12px}.sw-chip--uploading{color:#6b7280}.sw-chip--error{background:#fee2e2;border-color:#fecaca;color:#991b1b}.sw-chip__label{max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sw-chip__hint{opacity:.7;font-size:11px}.sw-chip__remove{border:none;background:transparent;color:inherit;cursor:pointer;font-size:14px;line-height:1;padding:0 2px}.sw-message__attachments{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.sw-attachment{display:inline-flex;align-items:center;gap:6px;text-decoration:none;color:inherit}.sw-attachment--image{border-radius:8px;overflow:hidden;max-width:220px}.sw-attachment--image img{display:block;max-width:100%;max-height:220px;-o-object-fit:cover;object-fit:cover}.sw-attachment--file{padding:6px 10px;border-radius:8px;background:#0000000d;font-size:12px;max-width:220px}.sw-attachment__name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sw-closed{display:flex;flex-direction:column;align-items:center;gap:8px;padding:16px;border-top:1px solid #e5e7eb;text-align:center}.sw-closed__title{font-size:14px;font-weight:600;color:var(--sw-text)}.sw-closed__body{margin:0;font-size:13px;color:#6b7280;line-height:1.4}.sw-closed__cta{margin-top:4px}.sw-textarea{flex:1;padding:8px 10px;border:1px solid #d1d5db;border-radius:8px;font-family:inherit;font-size:14px;resize:none}@media(max-width:480px){.sw-panel{inset:0;width:100%;max-height:none;border-radius:0}}